Return Policy
New! Easier Returns – $8 Flat Rate Return Shipping
Create and print your UPS Silk Flower return label from our new Return Center:
or return on your own to the following address:
Silk Flower
1234 Divi St. #1000
San Francisco, CA 93521
We always want you to be happy! If we can do better with your experience at Silk Flower for any reason, please contact us.
- If any items arrive damaged or missing, let us know ASAP so we can help.
- Final Sale & Clearance items cannot be returned.
- Returns made within 30 days will be refunded to the original payment method.
- Please make sure all items are in original condition with tags. With a copy of the packing slip or order confirmation.
- Original shipping charges will not be refunded.
- Afloral.com is not responsible for return shipping charges.
- You can send returns back VIA any carrier or have the return shipping fees deducted from your refund.
- If you have more than one box, process the items in each box as a separate return.
